FAQ
FAQ
We collect answers on your most common questions in one place.
Where can I find phone numbers/contacts of Adria Airways representative offices?
In »Contacts«.
Where can I find phone numbers/contacts of Adria Airways departments?
In »Contacts«.
Where can I find phone number of Lufthansa call centre?
Phone number of Lufthansa call centre is: +386 (0)40 747 737
Where can I find phone number of call centre for loyalty programme Miles & More?
Phone number of Miles & More call centre is:
for calls from Slovenia: 040 747 440
for calls from abroad: +386 40 747 440
working hours: from 8:00 till 18:00
http://www.milesandmore.com/
Where can I find phone numbers of general information, custom, police, parking at the Airport Jože Pučnik Ljubljana?
- General Information: +386 (0)4 20 61 981
- Custom: +386 (0)4 20 61 633 or +386 (0)4 28 09 607
- Police: +386 (0)4 23 36 010
- Parking: All information are available on this link: parking
Where can I find flight delays, arrivals and departures of Adria Airways flights and other carriers flights at the Airport Jože Pučnik Ljubljana?
All information are available on those links:
Where can I find weather conditions for Airports where Adria Airways fly?
In »Where do we fly« with a click on a specific destinaton in the map weather conditions and other information for specific city/airport are available.
Where can I find prices for parking on Airport Jožeta Pučnika Ljubljana?
In main menu »Services & Information« under »Arrival at the Airport«. Detailed information are available on this link: parking
Early Arrival at the Airport
For Adria flights we recommend that you check in for your flight an hour and an half before departure. For international flights, passengers are generally required to check in two hours before departure, and one hour before departure on domestic flights.
Where can I find information about transfer to the Airport Jože Pučnik v Ljubljani?
In main menu »Services & Information« under »Bus Transportation to Ljubljana Airport«.
You can also use a link to Airport Jože Pučnk Ljubljana web site and look in to »Getting here«
Where can I find information about bus transfers from Airports?
In »Where do we fly«. With a click on a specific destination/city in the map all information about destination/city are available.
Where can I find information about cabin luggage (weight & dimsensions) on Adria Airways flights?
In »Services & Information« under »Luggage« all information about luggage are available.
Where can I find information how to carry a bike in the luggage?
In »Services & Information« under »Luggage – Transporting Sports Equipment«.
Where can I find information how to carry different sports equipment in the luggage?
In »Services & Information« under »Luggage – Transporting Sports Equipment«.
Where can I find information how passengers with special needs can travel?
In »Services & Information« under »Passengers with Special Needs«.
Where can I find information about children treveling alone on Adria Airways flights?
In »Services & Information« under »Children«.
Which documents I need for travel to specific country?
In »Services & Information« under »Documents«. A link to web site of the Slovene Ministry of Foreign Affairs is also available.
Where can I get information about visa?
In »Services & Information« under »Documents«. A link to web site of the Slovene Ministry of Foreign Affairs is also available.
Where can I find information about special meals on Adria Airways flights?
In »Services & Information« under »During the flight«.
Where can I find information if I can use electronic devices on Adria Airways flights?
In »Services & Information« under »During the flight«.
Where can I find information about Special offers?
In »Special offers«.
Where can I find information about Timetable?
On first page in booking engine search page you will find revers “Reservation & Timetable”.
What exactly is an Electronic ticket?
An electronic ticket or E-ticket replaces paper tickets with passenger name, itinerary, date and price on it. Instead of being printed on the ticket, this information is stored in a Adria Airways data base, after the booking and payment have been effected.
How does it work?
After we have received your e-mail confirming your reservation and after the payment has been effected per credit card, you will get a copy of the itinerary containing the following information:
- Name and first name of the passenger
- E-ticket number
- Reservation number
- Flight number; date; destinations; departure and
- Arrival time
- Price
- Extracts of the Warsaw Convention
This copy of the itinerary together with your identity card/passport will be sufficient to get your boarding pass at the check-in desk.
So there is no ticket at all anymore?
Actually the ticket exists in the computer system in terms of stored data, with an identification number and the above mentioned information.
And I won't need any documents at all to travel?
Yes, you still need a hard copy of the itinerary that we will send you and you still have to carry along the hard copy of your boarding pass, but the actual ticket will be paperless.
Does the electronic ticketing exist for all Adria Airways flights?
Very soon it will be available on the entire Adria Airways Network. And if one or more flight segments of your journey are not eligible for e-ticketing the whole itinerary will be printed on classic paper tickets.
If you need more information about e-ticketing, please do not hesitate to contact us either by e-mail or by phone at +386 (0)4 25 94 512