Adria>Information>FAQ

FAQ

We collect answers on your most common questions in one place.

Where can I find phone numbers/contacts of Adria Airways representative offices?
In "Contatcts".

Where can I find phone numbers/contacts of Adria Airways departments?
In "Contatcts".

Where can I find phone number of call centre for loyalty programme Miles & More?
Phone number of Miles & More call centre is:
for calls from Slovenia: 040 747 440
for calls from abroad: +386 40 747 440
working hours: from 8:00 till 18:00, Mon-Fri
http://www.milesandmore.com/

Where can I find phone numbers of general information, custom, police, parking at the Airport Jože Pučnik Ljubljana?

Where can I find flight delays, arrivals and departures of Adria Airways flights and other carriers flights at the Airport Jože Pučnik Ljubljana?
All information are available on those links:

Where can I find weather conditions for Airports where Adria Airways fly?
In "Where we fly" with a click on a specific destinaton in the map weather conditions and other information for specific city/airport are available.

Where can I find prices for parking on Airport Jožeta Pučnika Ljubljana?
Detailed information are available on this link: parking.

Early Arrival at the Airport
For Adria flights we recommend that you check in for your flight an hour and an half before departure. For international flights, passengers are generally required to check in two hours before departure, and one hour before departure on domestic flights.

Where can I find information about transfer to the Airport Jože Pučnik v Ljubljani?
You can also use a link to Airport Jože Pučnk Ljubljana web site and look in to "Getting here"

Where can I find information about bus transfers from Airports?
In "Where we fly". With a click on a specific destination/city in the map all information about destination/city are available.

Where can I find information about cabin luggage (weight & dimsensions) on Adria Airways flights?
In "Information" under "Luggage" all information about luggage are available.

Where can I find information how to carry a bike in the luggage?
In "Information" under "Luggage – Transporting Sports Equipment".

Where can I find information how to carry different sports equipment in the luggage?
In "Information" under "Luggage – Transporting Sports Equipment".

Where can I find information how passengers with special needs can travel?
In "Information" under "Passengers with Special Needs".

Where can I find information about children treveling alone on Adria Airways flights?
In "Information" under "Children".

Which documents I need for travel to specific country?
In "Information" under "Documents". A link to web site of the Slovene Ministry of Foreign Affairs is also available.

Where can I get information about visa?
In "Information" under "Documents". A link to web site of the Slovene Ministry of Foreign Affairs is also available.

Where can I find information about special meals on Adria Airways flights?
In "Fly With Us" under "Food and Drinks".

Where can I find information about Special offers?
In "Special Offers".

Where can I find information about Timetable?
In "Fly With Us".

What is E-ticket?
An electronic ticket or E-ticket replaces paper ticket and includes passenger name, itinerary, date and price. This information is stored in Adria Airways data base after the booking and payment have taken place.

After that a passenger receives on an e-mail an automatic reservation confirmation and soon after that an E-ticket (Electronic Ticket Passenger Itinerary Receipt) containing following data:

The copy of an E-ticket together with passport or identity card will be sufficient to obtain your boarding pass at the check-in desk. It is possible to check-in without an E-ticket copy, although we strongly suggest to keep it with you throughout entire travel time. It may be helpfull in cases of unexpected troubles at check-in time or when reservation change is needed.

Does the electronic ticketing exist for all Adria Airways flights?

Yes, E-ticket is available on all Adria Airways flights. It is also possible to book one or more segments on our partner airlines's flights. It might happen that one or more of such flights are not eligible for e-ticketing. In such cases the entire itinerary will be printed on classic paper tickets, which will be either delivered to you by regular mail or will be picked-up at a ticketing counter before departure.

If you need more information about e-ticketing or if you do not receive an automatic reservation confirmation by e-mail after making your reservation and payment, please do not hesitate to contact us either by e-mail or by phone at +386 1 369 10 10.