Adria>About us>Contacts>Compliments, complaints and loyalty programmes

Compliments, complaints and loyalty programmes

Questions about the Miles & More loyalty programme:

T : +386 40 747 440
W : Miles & More

Questions about the Adria Corporate Programme:

E :
W : Adria Corporate Programme

Compliments and complaints

Have you travelled with us recently? We would be happy to hear your opinion.

Send it to us here

On submitting a compensation claim, enter all details of your journey (flight number and date, booking code, ticket number) and enclose a copy of your boarding card.

If you have already submitted a claim and received a reference number, it is not necessary to complete the form again. You can send us an additional message here.

For information about an upcoming journey or booking, or for help in changing your ticket, we invite you to visit our FAQ page or contact our sales staff.

If you wish to cancel a journey, please contact the sales office that issued your ticket.

Compensation claims

We accept compensation claims via an online form. In exceptional circumstances you may also complete a claim form and post it to us at Adria Airways, d.o.o., Customer Care, Zg. Brnik 130h, 4210 Zg. Brnik.