General Conditions of Price

E-ticket

An electronic ticket or E-ticket replaces paper ticket and includes passenger name, itinerary, date and price.

This information is stored in Adria Airways data base after the booking and payment have taken place. After that a passenger receives an e-mail on an automatic reservation confirmation and soon after that an E-ticket (Electronic Ticket Passenger Itinerary Receipt) containing following data:

  • family name and first name of the passenger,
  • E-ticket number,
  • reservation number,
  • flight number, date, origin and destination city, departure and arrival time,
  • price,
  • extracts of the Warsaw Convention.

The copy of an E-ticket together with passport or identity card will be sufficient to obtain your boarding pass at the check-in desk. It is possible to check-in without an E-ticket copy, although we strongly suggest to keep it with you throughout entire travel time. It may be helpfull in cases of unexpected troubles at check-in time or when reservation change is needed.

Does the electronic ticketing exist for all Adria Airways flights?

Yes, E-ticket is available on all Adria Airways flights. It is also possible to book one or more segments on our partner airlines's flights. It might happen that one or more of such flights are not eligible for e-ticketing. In such cases the entire itinerary will be printed on classic paper tickets, which will be either delivered to you by regular mail or will be picked-up at a ticketing counter before departure.

If you need more information about e-ticketing or if you do not receive an automatic reservation confirmation by e-mail after making your reservation and payment, please do not hesitate to contact us either by e-mail booking@adria.si or by phone at +386 1 369 10 10.

Fly

Criteria/Offer

FLYLOW

FLYSAVE

FLYKLUB

FLYFLEX

FLYBUSINESS

Cabin class

economy

economy

economy

economy

business

Name changes

Not permitted

Not permitted

Not permitted

Not permitted

Not permitted

Change of reservation (note 3)

Not permitted

Permitted at a charge of EUR60 Except on promotional fares and special offeres changes are not permitted

Permitted

free of charge

Permitted free of charge Except  between Ljubljana and Brussels permitted at a charge of EUR50

Permitted

free of charge

Cancellation of the journey before the departure date

(note 4)

Not permitted

Not permitted

Permitted free of charge

Permitted free of charge

Except between Ljubljana and Brussels permitted at a penalty of EUR100

Permitted free of charge

Discount for Infants

 (note 1)

 

No discount

90%

90%

90%

90%

Discount for Children

(note 2)

No discount

33%

33%

33%

33%

Children travelling without guardians

Contact Adria Airways sales office

Contact Adria Airways sales office

Contact Adria Airways sales office

Contact Adria Airways sales office

Contact Adria Airways sales office

Seat reservation

Free of charge

Free of charge

Free of charge

Free of charge

Free of charge

Free Baggage

1 PC - Max PC weight 23 kg/each and max dimensions 158 cm/each

1 PC - Max PC weight 23 kg/each and max dimensions 158 cm/each

1 PC - Max PC weight 23 kg/each and max dimensions 158 cm/each

1 PC - Max PC weight 23 kg/each and max dimensions 158 cm/each

2 PC - Max PC weight 32kg/each and max dimensions 158 cm/each

Lounge Access

No

No

No

No

Yes

Flex

Criteria/Offer

SAVE

FLEXIBLE

ECOFLEX

BUSINESS

Cabin class

economy

economy

business

business

Name changes

Not permitted

Not permitted

Not permitted

Not permitted

Change of reservation (note 3)

Permitted at a charge of EUR60

Permitted

free of charge

Permitted

free of charge

Permitted

free of charge

Cancellation of the journey before the departure date

(note 4)

Not permitted

Permitted

free of charge

Permitted

free of charge

Permitted

free of charge

Discount for Infants

 (note 1)

 

90%

90%

90%

90%

Discount for Children

(note 2)

33%

33%

33%

33%

Children travelling without guardians

Contact Adria Airways sales office

Contact Adria Airways sales office

Contact Adria Airways sales office

Contact Adria Airways sales office

Seat reservation

Free of charge

Free of charge

Free of charge

Free of charge

Free Baggage

 

 

2 PC - Max PC weight 32kg/each and max dimensions 158cm/each

2 PC - Max PC weight 32kg/each and max dimensions 158cm/each

Lounge Access

No

No

Yes

No

Star

Criteria/Offer

STAR

Cabin class

economy an Business

Name changes

Not permitted

Change of reservation (note 3)

Permitted at a charge of EUR60 for travel within Europe and EUR 100 for rest of the world

 

Permitted free of charge in business class

Cancellation of the journey before the departure date

(note 4)

Economy class:

Permitted except  no refund on promotional fares and special offeres

Business class:

Permitted

Discount for Infants

 (note 1)

 

90%

Discount for Children

(note 2)

33%

Children travelling without guardians

Contact Adria Airways sales office

Seat reservation

Free of charge

Free Baggage

Business class:

2 PC - Max PC weight 32kg/each and max dimensions 158cm/each

 

Economy class:

1 PC - Max PC weight 23 kg/each and max dimensions 158cm/each

 

Lounge Access

Business: Yes

Economy: No

Notes

Passenger types:

Note 1: Infant - up to 2 years without a seat

Note 2: Children - between 2 and 11 years

Note 3: Change of reservations:

  • If a change is made to a booking within 24 hours of the scheduled departure time, a change fee of €110 will be applied.
  • Charge will be applied per each ticket and transaction.
  • Journey must fulfill conditions applied on the original journey dates.

Note 4: Cancellation of the journey before the departure date:

  • If a journey is cancelled within 24 hours of the scheduled departure time, a cancellation fee of €110 will be applied.
  • If charge specified it will be applied per each ticket.
  • If only part of the ticket is presented for refund, applicable fare for the journey travelled must be checked and applied.
  • If two or more different fare are combined the more restrictive conditions will apply for entire journey.