General Conditions of Price

E-ticket

An electronic ticket or E-ticket replaces paper ticket and includes passenger name, itinerary, date and price.

This information is stored in Adria Airways data base after the booking and payment have taken place. After that a passenger receives an e-mail on an automatic reservation confirmation and soon after that an E-ticket (Electronic Ticket Passenger Itinerary Receipt) containing following data:

  • family name and first name of the passenger,
  • E-ticket number,
  • reservation number,
  • flight number, date, origin and destination city, departure and arrival time,
  • price,
  • extracts of the Warsaw Convention.

The copy of an E-ticket together with passport or identity card will be sufficient to obtain your boarding pass at the check-in desk. It is possible to check-in without an E-ticket copy, although we strongly suggest to keep it with you throughout entire travel time. It may be helpfull in cases of unexpected troubles at check-in time or when reservation change is needed.

Does the electronic ticketing exist for all Adria Airways flights?

Yes, E-ticket is available on all Adria Airways flights. It is also possible to book one or more segments on our partner airlines's flights. It might happen that one or more of such flights are not eligible for e-ticketing. In such cases the entire itinerary will be printed on classic paper tickets, which will be either delivered to you by regular mail or will be picked-up at a ticketing counter before departure.

If you need more information about e-ticketing or if you do not receive an automatic reservation confirmation by e-mail after making your reservation and payment, please do not hesitate to contact us either by e-mail booking@adria.si or by phone at +386 1 369 10 10.

Fare Family groups Economy Economy Flexible Economy Premium Business
Change of booking within paid fare class Not possible 50 EUR free free
Change of booking to higher fare class Not possible 50 EUR plus fare difference fare difference fare difference
Cancellation possibility NO refund 50 EUR penalty per ticket full refund full refund
Open return NO YES YES YES
Baggage 1 x 23 kg
8 kg hand
1 x 23 kg
8 kg hand
1 x 23 kg
8 kg hand
2 x 32 kg
2 x 8 kg hand
Seat reservation (free of charge) YES YES YES YES
Seat reservation (free of charge) YES YES YES YES
Additional seat for comfort (extra seat) NO NO NO YES
Miles & More 0–125 250–750 1250 2000
Check-in free free free free
Priority check in NO NO NO YES
Access to Lounge NO NO NO YES
Meal and drink service Sky Shop service Sky Shop service Sky Shop service YES
Newspapers YES YES YES YES

Note 1: charge apply per direction of travel. 
Note 2: charge apply per direction of travel plus difference to higher fare. 
Note 3: in case of change of booking and/or refund less than 24hours before departure and after departure a charge of 110eur per direction shall apply.

 

Note 1: charge apply per direction of travel.
Note 2: charge apply per direction of travel plus difference to higher fare.
Note 3: in case of change of booking and/or refund less than 24hours before departure and after departure a charge of 110eur per direction shall apply.

General Terms and Conditions

General Terms and Conditions

General Conditions of Carriage

General Conditions of Carriega