We have collected together important information about the baggage you can take with you onto the aircraft (free or for a charge), and what to do in the case of lost or damaged baggage.
To travel by air you need a valid personal identity document and an airline ticket; in some cases you also need a visa. Find out in good time what documents you need.
We will make every effort to ensure that travelling with us is a pleasant experience for the whole family. Before setting off for the airport, read our advice on travelling with children.
Passengers with Special Needs
Our aim is to meet all your needs, so we have brought together important information and useful advice for disabled passengers/passengers with reduced mobility and pregnant women.
We will be happy to accept your pets aboard our aircraft. Before the flight, please read the conditions of carriage. This will help us make the flight pleasant and safe for you and them.
Delays and cancellations
Delays and flight cancellations can occur for a variety of reasons. Find out what the most frequent reasons are, what your rights are in such situations, and how to maintain your composure.
Slovenia's main airport is also Adria Airways' home airport. Find out about parking, accessibility and other airport facilities.
For all questions and information, our friendly staff are available every day from 7.00 a.m. to 10.00 p.m. and will be happy to give you all the answers you need.