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Reduced mobility

Plan ahead

So that we can provide you with the necessary assistance on your journey to your chosen destination, please let us know how we can help you. We will make every effort to ensure that your journey is safe, comfortable and enjoyable. It is important to let us know what assistance you require in advance, since acceptance is subject to availability. Please contact our Customer Care: +386 (0)1 369 1010.

To make it easier to plan your flight, we have divided the information you may need into the following categories:

Assistance dogs

Assistance dogs

Please click here for more information on travelling with an assistant dog.