If your flight is cancelled or the flight delay affects your travel, the airport staff will advise you at which counter or airport area assistance is provided. Adria Airways or its contract partners will assist you with arranging alternative flights and provide appropriate care.
Depending on the waiting time we provide you with care that includes food and drink, two free phone calls and access to email. If needed, we also provide hotel accommodation and transportation between the hotel and the airport.
Further information regarding Regulation (EC) 261/2004 is available here.