In order to bring its services even closer to its passengers and enable them a pleasant and more convenient experience, Adria Airways has presented a mobile app offering a range of services and important information: the Adria App.
The most important category of information in the app relates to travel services:
- Book a flight
- Manage booking
- Flight status
- OnAir Magazine
- Subscribe to e-newsletter
- Miles & More
- Passenger support
Passengers can improve their travel experience via the mobile app by making use of the "upgrade journey" service. During check-in they can choose an upgrade to business class or greater comfort in economy class by selecting a free seat.
Upgrades will make the content of the app even richer. Adria is already planning to implement geolocation and a link to the MyAdria service, which will enable passengers to receive notifications or or alerts about their flight and information on the reasons for any delays, etc.
"A mobile app is something that our passengers were missing. The development of mobile technology is part of our everyday lives, so it was important to introduce this service. Today's world is socially and globally connected via mobile devices, which means that personalisation and instant information are essential. I am happy that we are able to offer our passengers what they expect from us. We are in contact with them and we design our services to meet their needs and wishes," commented Christian Schneider, Chief Commercial Officer of Adria Airways at the launch of the service.
"We are growing as a company, developing new services and products and making every effort to satisfy our passengers. Their experience is of exceptional importance to us and we do everything in our power to ensure that their journeys with us are enjoyable. I believe that our passengers appreciate our efforts. It is our responsibility to listen to them and improve their experience with us," Schneider added.