General Conditions of Price

E-ticket

An electronic ticket or E-ticket replaces the paper ticket and includes the passenger name, itinerary, date and price.

This information is stored in the Adria Airways database after the booking and payment have taken place. The passenger receives an automatic reservation confirmation email and soon after that an E-ticket (Electronic Ticket Passenger Itinerary Receipt) containing the following data:

  • family name and first name of the passenger,
  • E-ticket number,
  • reservation number,
  • flight number, date, origin and destination city, departure and arrival time,
  • price,
  • extracts from the Warsaw Convention.

The copy of an E-ticket together with passport or identity card will be sufficient to obtain your boarding pass at the check-in desk. It is possible to check-in without an E-ticket copy, although we strongly recommend keeping it with you throughout your journey. It may be helpful in the event of unforeseen complications at check-in or when a reservation change is needed.

Does electronic ticketing exist for all Adria Airways flights?

Yes, E-tickets are available for all Adria Airways flights. It is also possible to book one or more flight segments with one of our partner airlines. It can happen that individual flight segments are not eligible for E-ticketing. In such cases case the entire itinerary will be printed on traditional paper tickets, which will either be delivered to you by standard mail or picked up from a ticketing counter before departure.

If you need more information about E-ticketing or if you do not receive an automatic reservation confirmation by email after making your reservation and payment, please do not hesitate to contact us by telephone on +386 1 369 10 10.

Fare Family groups Basic ClassicFlexibleBusiness
Change of booking within paid fare class Not possible €50, note 1,3 free free
Change of booking to higher fare Not possible €50 plus fare difference, note 2,3 fare difference fare difference
Cancellation possibility NO refund NO refund 50 EUR penalty per flight, note 1,3 full refund
Open return NO YES YES YES
Baggage 8 kg hand 1 x 23 kg
8 kg hand
1 x 23 kg
8 kg hand
2 x 32 kg
2 x 8 kg hand
Seat reservation (free of charge) YES YES YES YES
Additional seat for comfort (extra seat) NO NO NO YES
Miles & More 0–1250 0–1250 0–1250 1250–2000
Check-in free free free free
Priority check in NO NO NO YES
Access to Lounge NO NO NO YES
Meal and drink service SkyShop service SkyShop service SkyShop service YES
Newspapers YES YES YES YES

Note 1: charge apply per direction of travel. 
Note 2: charge apply per direction of travel plus difference to higher fare. 
Note 3: in case of change of booking and/or refund less than 24 hours before departure and after departure a charge of €110 per direction shall apply.

 

Note 1: charge apply per direction of travel.
Note 2: charge apply per direction of travel plus difference to higher fare.
Note 3: in case of change of booking and/or refund less than 24hours before departure and after departure a charge of 110eur per direction shall apply.

General Terms and Conditions

General Terms and Conditions

General Conditions of Carriage

General Conditions of Carriage